Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the GGNomad travel, tourism and entertainment platform, operated by Headshot Marketing Pvt. Ltd., part of the Burdenoff Group. By joining the waitlist, creating an account, or using GGNomad, you agree to these Terms, our Privacy Policy, and the Acceptable Use Policy, Marketplace Terms and AI Terms incorporated by reference. If your organisation has a signed Master SaaS Agreement (MSA), that agreement controls over these Terms. The full, binding legal text is maintained at github.com/algoshred/ggnomad-specs; this page is a plain-language summary of it.

2. Service status

GGNomad is generally available. Features, APIs, and behaviour will continue to evolve. Self-serve plans are provided AS IS — we do not offer any uptime SLA, response-time SLA, or service credits on self-serve plans (including Free). An uptime SLA is available only as a separately negotiated Enterprise add-on, documented in the relevant Order Form. Nothing on our website is an offer to sell or a guarantee of any specific feature, price, or availability.

3. What GGNomad is

GGNomad is a unified travel, tourism and entertainment platform: destination discovery, trip and itinerary planning, booking of stays / tours / activities, event ticketing, a two-sided marketplace (travelers on one side; hosts, operators, venues and partners on the other), reviews and reputation, and marketplace analytics. Plans, quotas and pricing are described in our User Pricing Guide and may change.

4. Eligibility and age

GGNomad is intended for adults aged 18 and over who book and host travel and entertainment, and the organisations that operate as hosts, operators or venues. It is not directed to children. Minors may travel only as named guests on an adult's booking; the booking adult is responsible for any minor's data they include, and the host is responsible for enforcing any age restriction (e.g. an 18+ event) at the point of service.

5. Your data and marketplace records

You retain ownership of your Customer Data — listings, availability calendars, guest and booking records, payout details, reviews, itineraries and communications. We use it only to provide, secure, support and improve the Service, and we do not train AI models on it. For the guest and booking data a host or operator manages, that organisation is the controller, and we act as its processor under our Data Processing Addendum — the host is responsible for the lawful basis for collecting that data, listing accuracy, and its own cancellation/refund terms.

Booking confirmations and QR-coded tickets are structured records we generate and store with the same access controls as the rest of your data. Identity documents a host requires for check-in (e.g. a photo ID) are not currently collected, stored or transmitted by GGNomad — that exchange happens directly between traveler and host, outside the Service, until this capability ships. See our Privacy Policy for detail.

6. AI features

AI-assisted itinerary planning, destination and listing recommendations, and demand/pricing analytics are advisory only. You keep control of the booking and pricing decision — GGNomad does not make automated decisions with legal or similarly significant effect on a person, and we do not train models on your data.

7. Marketplace, fees and payments

For a booking, the contract for the stay, tour, activity or event is between the traveler and the host / operator / venue; GGNomad operates the platform and facilitates discovery, booking, payments, escrow and host payouts, but is not a party to the underlying travel or entertainment service. Payment processing for bookings and host payouts is handled by Stripe and Razorpay; marketplace fees, escrow and payout mechanics are described in our Marketplace Terms and User Pricing Guide.

8. Acceptable use

• • Provide accurate information when joining the waitlist or booking.
• • No fraudulent or misleading listings, fake profiles, phantom inventory, or fake reviews.
• • No scraping or bulk-extraction of listing, guest, booking or review data.
• • No unlawful or discriminatory practices — including refusing service or applying differential pricing on the basis of protected characteristics.
• • No introducing special-category personal data (health, biometric, caste, religion, etc.) except where your Order Form expressly authorises it.
• • You are responsible for activity that occurs under your account.

9. Data residency

All Customer Data is stored in India by default — backend services, databases and frontend assets are hosted in the Mumbai (India) region. Enterprise customers needing a dedicated region or self-hosting can arrange it through their Order Form as a custom deployment.

10. Intellectual property

GGNomad retains all right, title and interest in the Service, its software, APIs and content. The GGNomad name, logo and design are owned by Algoshred Technologies Private Limited and protected by applicable law; you may not copy or reuse them without permission.

11. No service-level agreement on self-serve plans

GGNomad is an early-stage product; self-serve plans (including Free) are provided on a best-effort basis with no SLA. Our status page publishes operational status but does not create or imply an SLA.

12. Disclaimer and liability

The Service is provided "as is" and "as available" as an early-stage product. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential damages. Our aggregate liability is capped at the lower of three months' fees paid, or a small fixed amount, as set out in the full Terms; this cap does not limit liability for fraud, wilful misconduct, or amounts that cannot be limited by law. Booking disputes between a traveler and a host arising from the travel or entertainment service itself are between those parties and are not subject to this Section.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of India. Disputes are resolved by arbitration seated in Chennai, Tamil Nadu, under the Arbitration and Conciliation Act, 1996, except where mandatory consumer protections under the Consumer Protection Act, 2019 override.

14. Changes to these Terms

We may update these Terms as the product evolves. For material changes we give at least 30 days' notice by email and/or in-product banner. Continued use after the effective date means you accept the updated Terms.

15. Contact us

International billing is invoiced through Algoshred Technologies Corp (Delaware, USA).